REFUND POLICY
Date of Last Update: 01/08/2023
1. Refund Period:
You have a 14-day refund period from the date of purchase to apply for a refund for our courses.
2. Eligibility for Refund:
You are eligible to apply for a refund if:
– You have completed the entire course and can demonstrate that the course content did not meet your expectations.
– There are technical issues or any discrepancies in the course content that were not explicitly stated during the purchase.
3. Refund Process:
To apply for a refund, please contact us via email at prachi.chopra@intellectbastion.com. In your refund request, provide us with the necessary details and evidence to support your claim. We will review your request and respond within a reasonable time frame.
4. Refund Amount:
We offer a full refund of the course fee if your request meets the eligibility criteria mentioned above.
5. Non-Refundable Fees:
Please note that any non-refundable fees, such as payment gateway charges, are non-negotiable and will not be included in the refund amount.
6. Refund Disbursement:
Refunds will be processed using the original payment method used during the course purchase. The refund amount will be credited to your account within 15 days from the date of approval.
7. Modifications to the Refund Policy:
We reserve the right to modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.
If you have any questions or concerns regarding our refund policy, please contact our support team at prachi.chopra@intellectbastion.com.